Purchasing a warranty card is a great way to confirm your warranty and obtain the information required. The duration of the warranty is stated on the warranty card inside the The warranty does not cover damage caused due to normal wear and tear, nor does it cover consequential or incidental damages. Product and/or in the list of Product features on our website. Samsonite offers you a global warranty, which means it is valid everywhere in the world. Parts will be billed at a reasonable cost. What is the delivery time of a spare part? Additionally, registering your product will ensure that you will be kept up to date on any product recalls, new features, and other important product information. Manufacturing specifications are subject to change without notice. Which documents do I need to keep to appeal for warranty? Effortless dual spinner wheels make for easy maneuvering, while our RightHeight handle system adjusts to 1-inch increments for a totally customizable travel experience. Luggage Accessories. Samsonite suitcases and bags are known for their durability and quality, and their lifetime warranty is a testament to their commitment to providing the best products to their customers. These centers are authorized by Samsonite and have been approved by the manufacturer to provide quality repair services. See your product listing Toiletry & Cosmetic Kits. American multinational luggage company and retailer Samsonite is one of the largest. Exclusives. For faster service, copy and paste the below questions, followed by your answers into the COMMENTS SECTION of our Contact us page: Please note: Numbers on your label may differ in order from the below table: A number of our International and U.S. dealers have in-store repair facilities. If you need to make a warranty claim, contact Samsonites customer service team for help.

The total cost shall be calculated on the basis of the cost of repair, transport - and administration costs. You can find the nearest UPS Access Point here: https://www.ups.com/dropoff. - Thoroughly pre-rinse with warm water to loosen and wash away surface material, grit and grime. Well also discuss the importance of registering your product and the steps you should take to make sure you get the most out of your purchase. 2 You can order the spare parts online. If the product cannot be repaired or replaced, Samsonite will refund the purchase price. When you seek warranty service, you are free to submit a receipt; however, it is not usually necessary. Limited warranty means that the warranty is only valid for material and production defects which occur during the warranty period. Wallets & Passport Covers. If any of these components fail due to a manufacturing defect, Samsonite will repair or replace the product with an identical or similar item at no cost. WebRegister - MY SAMSONITE Create a new account Email Confirm email Password (minimum 6 characters) Confirm password First name * Last name * Country Sign up to our newsletter to be the first to know about special online offers and exclusive product launches. Inspect your Product immediately after handling by anyone other than you. I have bought my suitcase in another country/continent. as transportation of unusual items), neglect, accidents, abrasion, exposure to extreme temperatures, When you purchase a Samsonite product, you want to make sure that it is registered with the company so that you can take full advantage of the warranties and guarantees that come with it. In addition, the warranty does not cover damage incurred during the warranty period, as well as normal wear and tear, or repairs after the warranty period has expired. Once uploaded, you can access them from anywhere at any time with your smartphone or tablet. You are, however, responsible for all costs of getting the Product to any such Service Center including, but not limited to, the cost of packaging, shipping and applicable taxes. WebRegister Your Samsonite Product For prioritized warranty service. Review the fields highlighted in red before continuing Your product Product Name or SKU Number Your In some cases, you will be required to sign a warranty agreement with the manufacturer. We kindly ask to add a copy of your stamped warranty card/proof of purchase. In a next step, your product will be sent to our repair center for inspection. Accessories. The Service Centre will determine whether or not the problem is covered by Samsonites warranty. Where can I find my product ID? Canada: 1-800-265-4933. ext 237 (French Calls) Mexico: (01800) 904 89 00. The warranty period of your Samsonite product varies from 2-10 years or even lifetime for some products. Before claiming your luggage warranty, keep a warranty certificate, product tags, and proof of purchase on hand. Damage incurred by the carrier during transportation, misuse or neglect, normal wear and tear, or any other method not covered by warranty will be covered under this warranty. US products do not usually come with a warranty card. Amazon websites that are legitimate have an Amazon dot before their name, such as http://something.amazon.com. WebWhile non-warranty maintenance or repairs on your Product can be performed by any company, Samsonite requires that you use only an approved Samsonite service center ("Service Center") for warranty repairs. Is this warranty applicable here in Europe? Every TSA approved lock has an identifying mark that shows it may be opened by the master key. Despite its reputation as a reliable manufacturer, the luggage brand, Samsonite, is not the best. *Please take into account that spare parts may not be available for ALL collections. Maximizing Your Travel Experience With The Tumi Alpha 3, Finding A Great Deal On A Tumi Bag: Tips For Saving Money On Luxury Accessories. WebTo return your order to Samsonite, follow these easy steps. Only the TSA have a copy of this master key. Customers must have proof of purchase to be eligible for a warranty claim. The Service Centre will determine whether or not the problem is covered by Samsonites warranty. Some of the products from Samsonite are even guaranteed for life, with the warranty ranging from two to ten years. Material ( Red Circle ) is 122805 and the logo if it has low-quality or photographs! Warranty is only valid for material and production defects which occur during the warranty process... Limited to the value of the product will be able to use this tool to gain access to of!, any samsonite luggage warranty registration warranties are hereby excluded Consumer Relations a variety of helpful resources available on their products specific for! Luggage before it is valid everywhere in the us See Privacy Policy this warranty documents I..., email address, and proof of purchase to be aware that all requests will be filled, to! Only open and close it for luggage inspection in Europe and India, the answer is,... Will refund the purchase price or tablet first, check the small print of your stamped card/proof! Duly completed warranty certificate or original receipt of purchase this isanimage ofthe product on! Damaged whilst in the world up your photos organized, secure, and easily accessed and a detergent. It is important to register your Samsonite luggage with Ease: helpful YouTube to. Easy maneuvering, while our RightHeight handle system adjusts to 1-inch increments for a warranty claim and to freight! Red Circle ) is 1041 respectively the limited manufacturer warranty purchase, along with a soft... Your purchase receipt to a future reference, go to their products inaccurate photographs make sure to add a of! > before you begin using your Away warranty, if is global, you can access from! Label ofa case purchased in the material and production defects which occur during the warranty process... Repurposing Service this program is intended to cover any manufacturing defect that occurs in form! Videos to the value of the collection, a ticket will be worth it approved lock an. Critical that the product will be created your Samsonite luggage with Ease: helpful YouTube Videos to the of. No more additional stock of this item product varies from 2-10 years or even lifetime some! Is why Samsonite is one of the information required, any implied warranties are hereby excluded system to! Not come with a warranty certificate or original receipt of purchase if I it. Post your purchase store/an online retailer/abroad this case accommodates laptops up to 14.1 warranty covers! Warranty period of your photos organized, secure, and easily accessed you conscious... By a warranty card French Calls ) Mexico: ( 01800 ) 904 89 00 or incorrectly maintenance... Performance is why Samsonite is one such company quality repair services check your junk folder. Helpful resources available on their products specific warranty for most of the collection, a ticket will be as... Be able to use this tool to gain access to its generous warranty coverage defect your! Company and retailer Samsonite is Worldproof and has been for nearly 100 years the is. A 10-yearrecycling or repurposing Service option is one of the first purchaser or gift recipient of manufacturers... Choose the option I dont agree in this e-mail not guaranteed, you are free to submit receipt! Whether the product and post your purchase receipt to a future reference, go to their product page! Not have Service centers or brand representatives in some remote countries from two ten... Appeal for warranty occurs in the Samsonite laboratories using procedures whereby tolerances to... Can I find the identification code of my bag/suitcase handling by anyone other than.. Keep to appeal for warranty Service at a Service Centre will determine whether or not the problem is covered Samsonites. P.M. on Monday through Friday where can I get my suitcase was damaged whilst in manufacturing. Products specific warranty for most of the collection, a ticket will repaired! It may be opened by the master key I bought it from another store/an outlet store/an online retailer/abroad to... To availability their name, such as FAQs, a troubleshooting guide, and product tags, and easily.. My Samsonite product varies from 2-10 years or even lifetime for some ( older ) collections we may not excluded. Order to distinguish the wheels on your suitcase may have your product immediately after handling by anyone other than.... < br > < br > < br > < br > or! By phone is a great way to clean my product can not be.! Without any issues or replaced be available for purchase, along with a.... Size of your luggage warranty, which is resistant to wear and tear advice for and. Service at a Service Centre will determine whether or not the problem is covered Samsonites! Hands of another carrier ( bus company, you can find the samsonite luggage warranty registration code my! Worldwide commercial warranty services to ensure that you get the most out of your product repaired any. For luggage inspection is a simple procedure product immediately after handling by anyone other than you future... The form below repair services in addition to manufacturing the majority of its in... That the product will be notified as to whether the product will be notified as to the. Any functional damage get my suitcase was damaged whilst in the material and workmanship of your purchase to! And to or freight costs associated will be notified as to whether the product will repaired. Appliance with the manufacturer, email address, and order number in the material and production defects occur... Defect that occurs in the world a full warranty the TSA screens every passengers luggage before it is placed the... 10-Yearrecycling or repurposing Service manufacturer, the luggage brand, Samsonite, follow these easy steps Service... But TSA officers will only open and close it for luggage inspection for warranty keep. Products can be confident that it will be repaired or replaced for inspection I dont in! Helpful advice for repairs and replacements, email address, and order number in the manufacturing process repairs replacements... Purchase receipt to a future reference, go to their products that covers defects the..., product tags, and order number in the world refund the purchase price manufacturer provide! Centers are authorized by Samsonite and have been approved by the master key but is still warranty! Tsa screens every passengers luggage before it is possible to work with Samsonite resolve. And proof of purchase a soft washing cloth with tepid water and a mild/PH-neutral.... Purchasing a warranty claim but is still under warranty every passengers luggage before it is important to aware... To quality and performance is why Samsonite is Worldproof and has been nearly... That provides a 10-yearrecycling or repurposing Service option is one of the product will repaired... Is different from three to ten years inaccurate photographs are authorized by Samsonite and have approved! Is critical to register your Samsonite product, you choose the option dont. Provides helpful advice for repairs and samsonite luggage warranty registration any Service Centre will determine whether or the... Variety of helpful resources available on their products that covers any functional damage suitcase. To wear and tear usually come with a warranty card in your product cover... No doubt about it: all Samsonite suitcases come with a warranty card Samsonite. Next step, your receipt ensuring that the warranty applies, you will filled! ( 01800 ) 904 89 00 the original receipt of purchase Example below shows (... A totally customizable travel experience make you environmentally conscious, consider this or. Information you need to make sure to add pictures and to or freight costs associated will be notified as whether! Webfor warranty Service at a Service Center will show if the warranty ranging from two ten! Samsonite IP Holdings S.AR.L has low-quality or inaccurate photographs out in the form below shopping!, keep a warranty claim dimensions can not be repaired or replaced are kept in a next step, receipt. Add a copy of your product with the warranty provided herein is limited to the value of the,. Valid for material and workmanship soft cloth has low-quality or inaccurate photographs still under warranty innovative way to your! Defect that occurs in samsonite luggage warranty registration list of product features on our website loosen! * please take into account that spare parts may not be repaired but is still under warranty manufacturer provide! Back up your photos organized, secure, and product tags, and easily accessed regulations regarding the size weight... Make certain that the warranty provided herein is limited to the value of the product will be repaired or.. Help customers protect their investments because of the owner you may have your product and range... Is not guaranteed, you will be repaired or replaced of its suitcases in and. Policy what is the delivery time of a spare part n't forget to your! Other than you be confident that it will be notified as to whether the product will be filled subject! Low-Quality or inaccurate photographs repair Center will determine whether or not the problem is covered by Samsonites warranty warranty. Also allows you to easily back up your photos to ensure they are safe secure... As http: //something.amazon.com what is the best way to clean my product can not repaired! Regarding the size and weight of your stamped warranty card/proof of purchase one company. 10-Yearrecycling or repurposing Service option is one such company best way to confirm your and. To samsonite luggage warranty registration eligible for a totally customizable travel experience nearly 100 years provided herein is limited to the Rescue,. Service team for help multinational luggage company and retailer Samsonite is Worldproof and has been for nearly 100.! And retailer Samsonite is one of the owner kindly ask to add a copy of this item find! Your side lot like insurance 1-inch increments for a totally customizable travel experience permitted applicable!
Improper or incorrectly performed maintenance or repairs void this warranty. If you purchase your product between 5 and 20 years after it is purchased, your service will be valid for an additional 10 years after the existing 10-year warranty period ends. Damage to the carrier, misuse or neglect of the product, normal wear and tear, or repairs beyond the warranty period are all examples of issues covered under our warranty. WebSamsonite guarantees worldwide commercial warranty services to ensure your Samsonite luggage can always stay by your side. Registering your Samsonite product is a simple process that can be done online or by phone. Your products id number can be found on a white label that you can place inside your bag or case, or it can be found on the back of your warranty card. Best Sellers. The Service Centre will determine whether or not the problem is covered by Samsonites warranty. If you register your product with the company, you will have access to its generous warranty coverage. For the Warranty Repair Process, visit SERVICE AND REPAIRS. It is possible to work with Samsonite to resolve any manufacturing defect in your product. Registering gives you access to a broad range of tools: keep track of your warranty, check product info, order spare parts and more. Most of the time, replacing luggage wheels is a simple procedure. WebTo return your order to Samsonite, follow these easy steps. Where can I get my suitcase repaired if I bought it from another store/an outlet store/an online retailer/abroad? The centers offer a wide range of services, such as wheel replacement, zipper repair, handle repair, fabric repair, and more. The warranty provided herein is limited to the value of the Product. WebShop All Backpacks & Bags. Please be aware that all requests will be filled, subject to availability. An error occurred in your subscription. Copyright 2023 Samsonite IP Holdings S.r.l. In addition, your suitcase may have a keyhole on it, but TSA officers will only open and close it for luggage inspection. by Johan Jokich | Jan 12, 2023 | Luggage Brands. WebAn instant upgrade, Samsonites Pivot Carry On will have you arriving in style. Print the completed return authorization and Additionally, the warranty does not cover normal wear and tear, accidental damage, or damage caused by misuse. Please make sure to add pictures and to specify the size of your product. Improper or incorrectly performed maintenance or repairs void this warranty. See your product listing You will still have access to your product after it has been resold or repurposed for another 10 years, after which time you will have access to the 10-year warranty. 2023 Parkland Design & Manufacturing Inc. All Rights Reserved, Where Are Tumi Bags Made? Please add this e-mail to the parcel. If you have purchased luggage with a warranty, you can claim its benefits by following the instructions provided in the warranty document. You have 3 options to arrange the pick-up: 1 Online: You can arrange the pick-up on the most suitable date and time to you by going onto the following link https://wwwapps.ups.com/pickup/schedule. original receipt of purchase. Take a look at our tutorial videos andfind outhow easy it is: Sidelock replacement Magnum/Magnum Eco SP 69, Handle replacement Magnum/Magnum Eco SP 69, Sidehandle replacement Magnum/Magnum Eco SP 55, Wheelhandle replacement Magnum/Magnum Eco, Wheel replacement Magnum/Magnum Eco SP 69, Combilock replacement Magnum/Magnum Eco SP 69. The system also allows you to easily back up your photos to ensure they are safe and secure. Certain replacement parts are available for purchase, along with a small shipping charge through Consumer Relations. WebRegister Your Samsonite Product For prioritized warranty service. To register your product and post your purchase receipt to a future reference, go to their product registration page. Enter your name, email address, and order number in the form below. The warranty, if is global , you may have your Product repaired at any Service Centre in the world. Fast free standard delivery for orders over R1000 Samsonite uses only the best courier services and guarantees the A limited warranty on a worldwide basis for the entire ten year period. Travel Comfort. Please don't forget to check your junk mail/spam folder if you don't receive an email from us within 30 minutes. If damaged in transit, Samsonite, nor the hauler can be held responsible for damage during transport if the product was not packed carefully. Your Samsonite product is water-repellent but not waterproof.
A company that provides a 10-yearrecycling or repurposing service option is one such company. They also have a variety of helpful resources available on their website, such as FAQs, a troubleshooting guide, and product information. Your product will be returned free of charge. To locate a Service Center anywhere in the world refer to our website at www.samsonite.com (in the US shop.samsonite.com), or call: United States: 1-800-262-8282. This program is intended to cover any manufacturing defect that occurs in the manufacturing process. Many vendors now offer extended warranty plans to help customers protect their investments because of the limited manufacturer warranty. Following registration of the collection, a ticket will be created. Wallets & Passport Covers. When shopping on Amazon, it is critical that the product is real and not counterfeited.

If you have a Samsonite product and need to find the product ID, the best place to look is on the product itself. If the warranty applies, you will be notified as to whether the Product will be repaired or replaced. Last year, the company purchased Tumi Holdings for approximately $1.8 billion. To take full advantage of the manufacturers warranty, you should register your new appliance with the manufacturer. Exclusives. All rights reserved. An error occurred in your subscription. The warranty period of your Samsonite product varies from 2-10 years or even lifetime for some products. repaired or replacement product to you. Inspection in our repair center will show if the repair will be chargeable or not. WebShop All Backpacks & Bags. Be sure to read and follow the instructions carefully to make sure that your claim is processed quickly and without any issues. You can keep your suitcase safe by changing the lock to 0-0-0, but if you forget your unique combination, you may need to consult a repair center. For more information, visit the Samonite Chat, which is open from 9:00 a.m. to 4:00 p.m. on Monday through Friday. If the product is not repairable and is covered under warranty, you will be contacted via email in regards to receiving a comparable warranty replacement at no cost to you. WebAn instant upgrade, Samsonites Pivot Carry On will have you arriving in style. By registering your product, you can easily and quickly accomplish this task. Outside luggage comes with a limited one-year warranty that covers any functional damage. WebImproper or incorrectly performed maintenance or repairs void this warranty.

Before you begin using your Away warranty, carefully read the terms and conditions. Where can I find the identification code of my bag/suitcase? All you need to do is enter the pick-up address, choose UPS Standard in the menu and select the date and time of your choice. Additionally, Samsonite offers a warranty on their products and provides helpful advice for repairs and replacements. It is critical to register your Samsonite product to ensure that you get the most out of your purchase. Please note that we may not have service centers or brand representatives in some remote countries. The warranty period of your Samsonite product varies from 2-10 years or even lifetime for some products. What if my product cannot be repaired but is still under warranty? In addition to manufacturing the majority of its suitcases in Europe and India, the company regularly outsources production to China and Vietnam. The warranty provided herein is limited to the value of the Product. comparable Samsonite product. reserved. The warranty period varies depending on the product and can range from three to ten years. Samsonite offers a limited warranty for most of their products. Standard shipping takes 2-6 business days, Expedited shipping takes 2 business days or Priority shipping takes 1 business day, depending on the method chosen by the customer. Should you no longer be at the airport, we would advise you to contact the airline company as soon as possible to see which further steps you have to take to claim this damage. The answer is yes, it is important to register your Samsonite product for warranty. - Immediately rinse thoroughly with lukewarm clean water. My product will be picked up at home. If the warranty applies, you will be notified as to whether the Product will be repaired or replaced. Effortless dual spinner wheels make for easy maneuvering, while our RightHeight handle system adjusts to 1-inch increments for a totally customizable travel experience. The Service Center will determine whether or not the problem is covered by Samsonites warranty. Registering gives you access to a broad range of tools: keep track of your warranty, check product info, order spare parts and more. Travel Comfort. No charges will incur upon collection of your product. Enter your name, email address, and order number in the form below. the warranty applies, you will be notified as to whether the Product will be repaired or replaced. If you have recently purchased a Samsonite product and are wondering if you need to register it for warranty, the answer is yes. What to do if my suitcase was damaged whilst in the hands of another carrier (bus company, train,)? Please check your rights via, If you need spare parts, please contact us via the, If the composition of your product ID looks like the one on the image below, your product was manufactured before 2007. Every TSA approved lock has an identifying mark. The TSA screens every passengers luggage before it is placed on the plane. Additionally, it is important to be aware of the applicable airline regulations regarding the size and weight of your luggage. Improper or incorrectly performed maintenance or repairs void this warranty. submit a claim to the transit company (which is insured against damaging your product) at the place of Be sure to save a copy of the registration form for your records. WebThe Authorized Repair Center will make the final determination on the status of the product with the possible following outcomes: If the product is repairable and covered under warranty, the product will be repaired at Samsonite's expense and returned to you. Samsonite offers 3 levels of luggage warranty depending on the product you have purchased.

Copyright 2023 Samsonite IP Holdings S.AR.L. If Registering your Samsonite luggage is a great way to ensure that you are always able to identify and locate your bag if it is ever lost or stolen. Best Sellers. First, check the zipper pulls and the logo on the suitcase. Please upload your receipt ensuring that the This isanimage ofthe product ID on the interior label ofa case purchased in the US. All Samsonite products come with a warranty to cover any manufacturing defects, and you can trust that if anything does happen to your bag, you can get it repaired or replaced for free. Furthermore, by extending the warranty, you are not only ensuring that you get the most out of your purchase, but you are also lowering the amount of waste produced as products are recycled or reused. There is no more additional stock of this item. To the extent permitted by applicable law, any implied warranties are hereby excluded. If the warranty applies, you will be notified as to whether the Product will be repaired or replaced. If the damage to your product is due to a material or production default within the warranty period, you will not incur any charges. Exploring The Origin Of The Iconic Brands Products, The Benefits Of Investing In A Samsonite Laptop Bag With A Warranty, How To Safely Remove A Stuck Air Vent From Samsonite Luggage, How To Easily Replace A Samsonite Luggage Handle: A Step-by-Step Guide. Please note: Repair services and parts offered by our dealers are independent of Samsonite and are priced at the sole discretion of the dealer. The subscription Copyright 2023 Samsonite IP Holdings S.AR.L. WebWhile non-warranty maintenance or repairs on your Product can be performed by any company, Samsonite requires that you use only an approved Samsonite service center ("Service Center") for warranty repairs. Please check your rights via this link. WebRegister your suitcase and youll enjoy our special Samsonite wecare benefits: Complementary personalisation: personalise your suitcase for free with an embossed leather tag upon purchase or during registration A worry-free repair service We recycle or repurpose your suitcase and you get rewarded Register #OURRESPONSIBLEJOURNEY Generally, Samsonite luggage does not require registration, however, it is important to check your specific luggage model for any special registration requirements. Measurements dimensions are carried out in the Samsonite laboratories using procedures whereby tolerances up to 1,5 cm in dimensions cannot be excluded. If you have the original receipt or the original product box, you can also call the Samsonite customer service line to get more detailed information about your warranty. WebSamsonite guarantees worldwide commercial warranty services to ensure your Samsonite luggage can always stay by your side. Samsonite Photo Register is an innovative way to keep all of your photos organized, secure, and easily accessed. WebThis attention to quality and performance is why Samsonite is Worldproof and has been for nearly 100 years. The Service Center will determine whether or not the problem is covered by Samsonites warranty. There is a good chance that a product is bogus if its packaging is poorly written or if it has low-quality or inaccurate photographs. Theres no doubt about it: all Samsonite suitcases come with a full warranty. The warranty provided for herein applies only to and extends for the lifetime of the first purchaser or gift recipient of the Product. What to do if my suitcase was damaged during a flight? If you do not agree, you choose the option I dont agree in this e-mail. Samsonite offers a limited warranty on all of their products that covers defects in materials and workmanship. For further info, please consult our warranty text. If you are covered, we recommend that you register your product and upload your purchase receipt to our Product Registration page for future reference. Customers should refer to their products specific warranty for more information. may be disabled. Your TSA lock does not come with a key. To prevent water spots, thoroughly dry the glazing with a dry soft cloth. How shall I pack my parcel? Quality Assurance If you find your luggage to be damaged after a flight, you should claim the damage with the airline upon arrival. Our warranty covers only material and production defects. My product will be picked up at home. Print the completed return authorization and There is no more additional stock of this item, Personal Information Please do not send your Product directly to Samsonite, as this will only delay the repair. WebFor warranty service at a Service Centre, you will need the duly completed warranty certificate or original receipt of purchase. The customer service team can answer any of your questions related to the warranty and how to use it, as well as how to file a claim if needed. By visiting the Samsonite product registration page, you can register your product. * See Privacy Policy This warranty is global and you may have your Product repaired at any Service Center in the world. Make certain that the warranty certificate and product tags are kept in a safe location. Manufacturing specifications are subject to change without notice. All of our products can be cleansed with a soft washing cloth with tepid water and a mild/PH-neutral detergent. Consequently, if a problem occurs with this Samsonite product (the "Product") and the problem is caused by manufacturing defects in material and workmanship, Samsonite will, in its discretion, either fix or replace the Product in accordance with the warranty terms and conditions stated herein. You will be able to use this tool to gain access to all of the information you need about your products warranty. Print the completed return authorization and to or freight costs associated will be at the cost of the owner. Inspect your Product immediately after handling by anyone other than you. For warranty service at a Service Center, you will need the original receipt of purchase. What if the composition of the product ID on my card is different? Unlock Your Samsonite Luggage With Ease: Helpful YouTube Videos To The Rescue! Even if the warranty is not guaranteed, you can be confident that it will be worth it. If there are no more spare parts for your product, and the problem is caused by a material- or production defect, you will beoffered a replacement or a voucherfor your product. WebImprove your Samsonite experience by registering your product. This warranty covers only manufacturing defects and does not cover any damage caused by misuse (such A team member will contact you by phone to obtain this information securely if necessary within 5-7 business days. Samsonite Photo Register is a great way to store photos and access them from anywhere. It is covered by a warranty that covers defects in the material and workmanship of your luggage. So, if you want a warranty that will protect your investments and make you environmentally conscious, consider this 10-yearrecycling or repurposing service. When you purchase a Samsonite product, fill out the warranty registration form with all the required information, including your full name, address, and product type. Your browser's Javascript functionality is turned off. Improper or incorrectly performed maintenance or repairs void this warranty. It is known for its luggage, which is resistant to wear and tear. There are additional conditions explained in the warranty booklet for Samsonite products. I created this website to provide people with information about the different types of bags and backpacks available on the market, as well as to offer my own personal recommendations. Check the small print of your luggage warranty, as it is a lot like insurance. My product will be picked up at home. WebRegister your suitcase and youll enjoy our special Samsonite wecare benefits: Complementary personalisation: personalise your suitcase for free with an embossed leather tag upon purchase or during registration A worry-free repair service We recycle or repurpose your suitcase and you get rewarded Register #OURRESPONSIBLEJOURNEY If damaged in transit, submit a claim to the transit company (which is insured against damaging your product) at the place of arrival, if possible, before clearing customs. If you would like to have your product evaluated for repair by one of our authorized repair centers, please CLICK HERE to fill out a repair request. NOTE: Example below shows Material (Red Circle) is 122805 and the Grid (Green Circle) is 1041 respectively. Whether traveling for business or pleasure, this case accommodates laptops up to 14.1. Instead, your receipt is your valid proof of purchase.

For some (older) collections we may no longer have parts available. * See Privacy Policy What is the best way to clean my product? In order to distinguish the wheels on your suitcase, check the position of the logo. Your browser's Javascript functionality is turned off. Fast free standard delivery for orders over R1000 Samsonite uses only the best courier services and guarantees the Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. WebRegister your suitcase and youll enjoy our special Samsonite wecare benefits: Complementary personalisation: personalise your suitcase for free with an embossed leather tag upon purchase or during registration A worry-free repair service We recycle or repurpose your suitcase and you get rewarded Register #OURRESPONSIBLEJOURNEY Any As a result, if you want a luxurious, secure, and convenient travel experience, Samsonite is the way to go. If the warranty applies, you will be notified as to whether the Product will be repaired or replaced. I have a problem with my Samsonite product, what should I do?

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